Pre-Sale Services

Solution Finding and Presentation
Technical and Engineering Support
On-Site Technical Consultant Visits
Demonstration of Products
Technical Documentation and Certification
Product Specifications

After Sale Services

Repair and Maintenance Services
Warranty Coverage
Product Installation, Commissioning
Factory Certified Parts
Reliable Repair and Maintenance
Short and Efficient Service Response and Repair Time


Other Services

Customer Technical and On-line Support
Account Management
Rental Agreements
Service and Maintenance Agreements

Quality Certification

Our Company has acquired ISO 9001 Certification since 2010.
We are proud to have evolved and grown our business through our meticulous and careful steering and monitoring, following the listed steps of Business Excellence Processes:

  1. Distribution Management
  2. Demand Management
  3. Service Policy
  4. Return Policy
  5. Warehouse Replenishment
  6. Purchasing
  7. Quality Management
  8. Delivery Policy
  9. After-Sale Service
  10. Product Complaint Handling
  11. Customer Complaint Handling


Sakkab Infrastructure

  • Owned Headquarters Building including Main Showroom , Offices, Central Warehouse and Production Facility total Area 8000 sqm
  • Central Warehouse 4000 sqm and distribution fleet of 4 Delivery trucks
  • Fully equipped and qualified After Sales Service and Repair Center Authorized by our major Vendors
  • Four showrooms and service outlets to service its customers across Jordan
  • Dedicated Customer Service Team for Each Sales division to provide outstanding and timely services to our customers